AEROSTATA / PRACTICAL GUIDE

Wind and cancellation: what the balloon listings say

Cancellation terms vary a lot: Costa Brava and Cerdanya are not refundable, Toledo is free up to 24 hours before, Cappadocia up to 96 and Serengeti up to 336 (listings read on 05/11/2026).

Cappadocia · From €119 per person

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Wind is the reason balloon flights change on the day, and the listings say little about it. Toledo notes that wind can alter the direction of the flight, Marrakech that the exact time in the air depends on the wind, and Mallorca that the take-off place is confirmed 24 hours before and can change with the weather. The refund rules in those three listings describe cancellations made by the traveller; none sets out what happens if the operator calls the flight off, so check the partner page for rebooking or refund before you pay.

Cancellation terms by flight

Read in the partner catalogue on 05/11/2026. A flight missing from a line did not state that item in the listing.

Flights to start with

Cappadocia

From
€119 per person
Total time
2 h 30
Minimum age
6 years
Cancellation
Free up to 96 h before
Guide language
English
Rating
8.9 / 10 · 1112 reviews

Toledo

From
€205 per person
Total time
3 h
Minimum age
6 years
Cancellation
Free up to 24 h before
Guide language
Spanish, English
Rating
9.1 / 10 · 47 reviews

Mallorca

From
€190 per person
Total time
3 h
Minimum age
4 years
Cancellation
Free up to 48 h before
Guide language
Spanish
Rating
8.4 / 10 · 16 reviews

Read in the partner catalogue on 05/11/2026. Prices are per person, "from" values in euros.

Questions people ask

Can I cancel a balloon flight for free?

On most flights, yes, up to a set number of hours before: from 12 in Aranjuez to 336 in Serengeti. Costa Brava and Cerdanya are not refundable (read on 05/11/2026).

What if the wind is too strong on the day?

The listings do not spell out that case. In Mallorca the operator confirms the take-off place 24 hours before, and the place can change with the weather. Before paying, check the partner page for rebooking or refund terms.

Is there a partial refund?

Mallorca, Ibiza and Serengeti refund 50% in a window after the free period (see the list above).

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Indicative prices, not live fares. Final price and conditions on Civitatis.

Reference data from the partner catalogue ·
Indicative prices, not live fares. Final price and conditions on Civitatis.